International Shipping Update, July 2026
On 1 July 2026 the rules for sending parcels between countries changed. That applies to every store shipping internationally, not just ours, and the result is that our international shipping prices have gone up. None of the increase is margin for us. It is what we now have to pay to get an order to your door, and we will do everything we legally can to keep your duties and taxes down.
What changed
Most countries have scrapped the old exemption for low value parcels. Small parcels used to clear customs free. Now nearly every country charges import fees on every parcel regardless of value, and for the United States and Canada those fees have to be paid before the parcel leaves Australia.
Postage went up as well
Australia Post, who we ship every order with, raised domestic and international prices on 1 July 2026. Our own costs are up too: filament, packaging, hardware, freight. We have absorbed what we can. The rates you see at checkout pass on part of that increase, not all of it.
What this means for your order
🇦🇺 Australia and 🇳🇿 New Zealand. Nothing changes. Same shipping prices as always, nothing extra to pay.
🇺🇸 United States and 🇨🇦 Canada. We pay your import duties and clearance fees upfront, before the parcel leaves Australia. That is now a legal requirement for the US, and we have chosen to ship to Canada the same way. Those costs, including the Zonos® clearance fee we get charged, are built into the shipping rate at checkout, which is why shipping costs more than it did before 1 July. Once you have paid at the cart there is nothing further to pay: no fee at the door, no customs letter, no parcel sitting in a depot.
🇪🇺 European Union. From 1 July 2026 the EU charges VAT plus a flat customs fee, currently €3 per type of item, on every parcel arriving from outside Europe. Your postal carrier collects it from you before delivery. We cannot include it in our prices, because it is charged by your government directly to you. Putting several items into one order keeps those per parcel fees down.
🇬🇧 United Kingdom and 🌏 everywhere else. Your local import taxes and handling fees apply where your country charges them, and are collected from you before delivery.
The legal part, in plain words
By placing an order you accept our Shipping Policy and Terms of Service. In practice that means we cover exactly what we say we cover. For the United States and Canada that is your import duties and clearance fees, prepaid and included in the shipping you pay. Any other duty, tax or fee is the customer's responsibility. You confirm this with a tick box in the cart before checkout, and it is all written here first.
What we do to keep your costs down
- Every parcel is declared accurately as made in Australia. This genuinely matters, because Australian made goods sit in the lowest US import duty band.
- Customs classifications are correct on every product, so parcels clear quickly instead of collecting storage or inspection fees.
- US and Canadian duties are paid by us upfront, so your parcel never waits in customs for a payment.
- We absorb what we can. Between the Australia Post rises and the new customs fees, our real costs went up by more than our shipping prices did.
Questions about a particular order or destination? Email info@3dfilmparts.com. We are a small Melbourne workshop and a real person answers.